Cancellation Policy
Effective September 25, 2024
The Cancellation Policy below applies to all products and live events sold directly on our KimberlyADavidson.com & KatalystTrauma.com websites by Katalyst Trauma Ltd. This Cancellation Policy cannot be retroactively applied to previous cancellations. Note: Any products or live events sold by a 3rd party partner are subject to their Cancellation Policy (and not this Cancellation Policy).
Digital Products & Online Events/Programs/Courses: All sales are final. No refunds. No exchanges. No customer credit. No exceptions. Please review product details carefully before purchasing.
Sessions with Kimberly: Please cancel your session online or email your written cancellation request to [email protected]
· Cancellation received at least 24 hours before the appointment time, a full refund will be issued and/or can be applied towards another session. If canceling the appointment please email [email protected] as our online system does not process this out automatically.
· Cancellation made within 24 hours of the appointment, no refund and no customer credit will be given.
· No Show or Late Arrival for any reason forfeits your appointment. No refund and no customer credit in full or partial, no make-up session and no rescheduling will be given
Produced Content: All content produced by Kimberly A. Davidson and/or Katalyst Trauma Ltd., including but not limited to audio, video, courses, paperwork, workbooks, h handouts and all other products and media, are subject to full copyright protection under Canada & US law. Any use or republication of this content without the express written consent of Kimberly A. Davidson / Katalyst Trauma Ltd. is strictly prohibited.